• City view
  • Free WiFi
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage
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Overlooking the Bay of Naples, Hotel Excelsior features a terrace and a rooftop restaurant. Set 984 feet from Castel dell'Ovo, it offers air-conditioned rooms and free WiFi throughout. With an elegant décor, all rooms come with a flat-screen TV and a kettle. The bathroom includes bathrobes and free toiletries. Some rooms have a sea view. A continental buffet breakfast is available daily and includes homemade pastries, fresh local products, bacon and eggs, cold cuts and fresh fruit. Guests can also enjoy Mediterranean and international cuisine at Ristorante La Terrazza. Among the other facilities there are a fitness center, an on-site bar and conference facilities. Piazza del Plebiscito is a 10-minute walk from the hotel, while Maschio Angioino is 0.6 mi away. Napoli International Airport is 9.9 mi from the property.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Eurostars Hotels
Hotel chain/brand
Eurostars Hotels

Property Highlights

Located in the best-rated area in Naples, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
or
3 twin beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
9.0
Comfort
9.1
Value for money
8.1
Location
9.7
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Deborah
    United States of America United States of America
    Absolutely gorgeous room, great staff. Nice breakfast. Beautiful views from room and rooftop.
  • Olga
    Portugal Portugal
    It’s a beautiful hotel with a very friendly staff. The location is perfect!
  • Craig
    United States of America United States of America
    Amazing rooms which were quite large with tall ceilings and balconies which is quite rare in our European travels. It is also in a great part of Naples. The staff was very helpful getting dinner reservations and taxis etc. We would definitely...

Hotel area info

Amenities of Eurostars Hotel Excelsior
Great facilities! Review score, 8.5

Most popular amenities
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Terrace
  • Room service
  • Elevator
  • Heating
  • Bar
Bathroom
  • Towels
  • Bidet
  • Bathtub or shower
  • Toilet
  • Free toiletries
  • Bathrobe
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Wine/Champagne
    Additional charge
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Hot tub/Jacuzzi
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules

Eurostars Hotel Excelsior takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 11:30 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa CartaSi JCB Diners Club American Express Cash Eurostars Hotel Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Eurostars Hotel Excelsior

  • Check-in at Eurostars Hotel Excelsior is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Eurostars Hotel Excelsior may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Eurostars Hotel Excelsior offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Bicycle rental

  • Eurostars Hotel Excelsior is 0.9 miles from the center of Naples. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Eurostars Hotel Excelsior include:

    • Single
    • Double
    • Suite
    • Triple

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Eurostars Hotel Excelsior on this page.