• City view
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating

Centrally located, JW Marriott Hotel Medan offers accommodations with 55-inch LED TVs. It features an outdoor infinity pool, a 24-hour fitness center, a spa and 6 dining options. Shuttle from Center Point Mall is provided. Each spacious guestroom comes equipped with an iPod dock and mini-bar. Free bottle water and a tea/coffee maker are provided. Attached bathrooms feature rain showers. The hotel’s spa offers Balinese-style treatments, massages and therapy baths. It also has plunge pools and a steam room. Marriot Cafe has an international buffet and Jade Chinese Restaurant serves Cantonese cuisine. Prime Steak House offers a variety of steaks, seafood and wines. You can enjoy live entertainment and happy hour at Prime Bar. JW Marriott Hotel Medan is located in downtown Medan, Sumatra Island, Indonesia. It is 3117 feet from Medan's main train station, and 16 mi from Kualanamu International Airport.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.5
Cleanliness
8.7
Comfort
8.9
Value for money
8.3
Location
8.9
Free WiFi
8.3
High score for Medan
Select topics to read reviews:

See what guests loved the most:

  • Ioana
    United States of America United States of America
    We had asked for a non-smoking room. Since they ran out, they upgraded us to the ambassador suite, which was impressive.
  • Aneats
    United Kingdom United Kingdom
    Every little detail of this hotel has been thought through with care, attention and respect. We felt at home and we felt cared for from the second we stepped out of the car to the second we left the premises. One of the best hotels I've ever...
  • Joko
    Indonesia Indonesia
    The staff, Dini, she been very helpful with all the infos and ideas👍👍

Hotel area info

Restaurants
4 Restaurants On Site

  • Marriott Cafe
    • Cuisine
      Chinese • Indian • Indonesian • Japanese • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal
  • Jade Restaurant
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Halal • Vegetarian
  • Prime Steakhouse
    • Cuisine
      Seafood • Steakhouse • Australian • Grill/BBQ
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal
  • The Lobby Lounge
    • Cuisine
      American • Local
    • Open for
      Brunch • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Halal

Amenities of JW Marriott Hotel Medan
Great facilities! Review score, 8.5

Most popular amenities
  • Airport shuttle
  • Free WiFi
  • Parking on site
  • Non-smoking rooms
  • 4 restaurants
  • Facilities for disabled guests
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/Performance
  • Happy hour
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Ping-pong
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
Public parking is available on site (reservation is needed) and costs Rp 40,000 per day.
  • Valet parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Cleaning Services
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Kids' pool
  • Locker rooms
  • Yoga classes
  • Fitness
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
Languages Spoken
  • English
  • Indonesian
  • Malay
  • Chinese

House rules

JW Marriott Hotel Medan takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

12+ years
Extra bed upon request
Rp 440,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash JW Marriott Hotel Medan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about JW Marriott Hotel Medan

  • Room options at JW Marriott Hotel Medan include:

    • Twin/Double
    • Double
    • Twin

  • Check-in at JW Marriott Hotel Medan is from 3:00 PM, and check-out is until 12:00 PM.

  • JW Marriott Hotel Medan has 4 restaurants:

    • Prime Steakhouse
    • Jade Restaurant
    • The Lobby Lounge
    • Marriott Cafe

  • The prices at JW Marriott Hotel Medan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • JW Marriott Hotel Medan offers the following activities/services (charges may apply):

    • Massage
    • Ping-pong
    • Golf course (within 2 miles)
    • Spa/Wellness packages
    • Bicycle rental
    • Fitness
    • Happy hour
    • Couples' massage
    • Steam room
    • Yoga classes
    • Locker rooms
    • Neck massage
    • Spa facilities
    • Nightclub/DJ
    • Live music/Performance
    • Full-body massage
    • Spa lounge/Relaxation area
    • Back massage
    • Foot massage

  • JW Marriott Hotel Medan is 2,450 feet from the center of Medan. All distances are measured in straight lines. Actual travel distances may vary.