• City view
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

Located in the central business district of Surabaya, Ibis Surabaya City Center offers a 24-hour front desk and free Wi-Fi access in the rooms. Rooms are fitted with a flat-screen TV, air conditioning and hardwood as well as parquet floor. Private bathroom features a shower, hairdryer and free toiletries. Taste Restaurant serves Western food and buffet breakfast, while Rendezvous Bar serves light meals and snacks. Meetings and conventions can be accommodated as the hotel provides meeting room and banquet facilities. Ibis Surabaya City Center is a 10-minute drive from Tunjungan Plaza Shopping Mall and 15-minute drive from Surabaya Zoo. Juanda International Airport is 13 mi away.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

ibis
Hotel chain/brand
ibis

Property highlights

Located in the best-rated area in Surabaya, this hotel has an excellent location score of 8.7

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.6
Cleanliness
8.0
Comfort
7.9
Value for money
8.1
Location
8.7
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Rini
    Indonesia Indonesia
    We're 2 adults with 3 and 6 year old kids. We stayed 3 nights. The room spacious, clean and comfortable. Housekeeping staff is nice and very helpful. There are two water refill stations in the corridor - great! The hotel location is perfect for...
  • Dimitrios
    Greece Greece
    I like the style of the ibis in general and this one is definetly a great value for money.
  • Sougata
    India India
    The hotel reception staffs helped me to get a package tour to Mount Bromo

Hotel area info

Restaurants
1 Restaurant On Site

  • Taste Restaurant
    • Cuisine
      Chinese • Indonesian • Seafood • Local • Asian • International
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free

Amenities of Ibis Surabaya City Center

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Spa
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Business center
    Additional charge
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Interconnecting room(s) available
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Massage
  • Spa
    Additional charge
Languages Spoken
  • English
  • Indonesian

House rules

Ibis Surabaya City Center takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash is not accepted Ibis Surabaya City Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Ibis Surabaya City Center

  • Guests staying at Ibis Surabaya City Center can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Ibis Surabaya City Center has 1 restaurant:

    • Taste Restaurant

  • Check-in at Ibis Surabaya City Center is from 2:00 PM, and check-out is until 12:00 PM.

  • Ibis Surabaya City Center offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Couples' massage
    • Spa facilities
    • Hand massage
    • Foot massage
    • Head massage
    • Back massage
    • Full-body massage
    • Neck massage

  • The prices at Ibis Surabaya City Center may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Ibis Surabaya City Center is 1.7 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Ibis Surabaya City Center include:

    • Double
    • Twin