• City view
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Located in Surabaya, 6.7 miles from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. This 4-star hotel offers a business center and a concierge service. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At Four Points by Sheraton Surabaya, Pakuwon Indah each room has bed linen and towels. A buffet, Full English/Irish or American breakfast is available daily at the property. At the accommodation you'll find a restaurant serving Indonesian cuisine. Dairy-free, halal and vegan options can also be requested. Sharp Bamboo Monument is 7 miles from Four Points by Sheraton Surabaya, Pakuwon Indah, while Submarine Monument is 7.1 miles away. The nearest airport is Juanda International Airport, 13 miles from the hotel.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

Top Location: Highly rated by recent guests (9.6)

Breakfast Info

Full English/Irish, Vegetarian, Gluten-free, Asian, American, Buffet

Free private parking


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
9.1
Location
9.6
Free WiFi
9.2
High score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • Dherma
    Indonesia Indonesia
    The property was clean and the staff is very helpful
  • 3038
    India India
    Very clean and hygienic facility. Very cooperative staff. The hotel is connected to a big mall and easily we can go from the hotel to the mall through a separate entry which is very helpful to spend time well.
  • Daniel
    United States of America United States of America
    Beautiful hotel, great pool, loved the location immediately adjacent to very modern shopping mall

Hotel area info

Restaurants
1 Restaurant On Site

  • Djaman Doeloe
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Dinner
    • Ambience
      Modern
    • Dietary options
      Halal • Vegan • Gluten-free • Dairy-free

Amenities of Four Points by Sheraton Surabaya, Pakuwon Indah
Great facilities! Review score, 9.4

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • BBQ facilities
    Additional charge
Kitchen
  • Dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/Performance
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Interconnecting room(s) available
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Adults only
  • Pool with view
  • Shallow end
  • Swimming pool toys
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Shallow end
  • Swimming pool toys
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Fitness
  • Fitness center
Languages Spoken
  • Mandarin
  • English
  • Indonesian

House rules

Four Points by Sheraton Surabaya, Pakuwon Indah takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Rp 726,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 726,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Discover JCB American Express Cash Four Points by Sheraton Surabaya, Pakuwon Indah accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Four Points by Sheraton Surabaya, Pakuwon Indah of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Four Points by Sheraton Surabaya, Pakuwon Indah

  • The prices at Four Points by Sheraton Surabaya, Pakuwon Indah may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Four Points by Sheraton Surabaya, Pakuwon Indah is from 3:00 PM, and check-out is until 12:00 PM.

  • Four Points by Sheraton Surabaya, Pakuwon Indah offers the following activities/services (charges may apply):

    • Fitness center
    • Golf course (within 2 miles)
    • Live music/Performance
    • Themed dinners
    • Bicycle rental
    • Happy hour
    • Swimming pool
    • Fitness

  • Four Points by Sheraton Surabaya, Pakuwon Indah has 1 restaurant:

    • Djaman Doeloe

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Four Points by Sheraton Surabaya, Pakuwon Indah is popular with guests booking family stays.

  • Room options at Four Points by Sheraton Surabaya, Pakuwon Indah include:

    • Double

  • Four Points by Sheraton Surabaya, Pakuwon Indah is 3.7 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Four Points by Sheraton Surabaya, Pakuwon Indah can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Asian
    • American
    • Buffet