• Swimming pool
  • Free WiFi
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Elevator
  • Parking on site
  • Facilities for disabled guests

Located in Surabaya, 1.1 miles from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya has accommodations with free bikes, private parking, an outdoor swimming pool and a fitness center. Among the various facilities of this property are a shared lounge, a terrace and a bar. The property provides a 24-hour front desk, airport transportation, a kids' club and free WiFi throughout the property. At the hotel, every room comes with a desk. The rooms include air conditioning and a flat-screen TV, and some accommodations at DoubleTree by Hilton Surabaya have a safety deposit box. All rooms at the accommodation come with a seating area. A buffet, continental or Full English/Irish breakfast is available each morning at the property. At DoubleTree by Hilton Surabaya you'll find a restaurant serving Chinese, Dutch and Indonesian cuisine. Vegetarian, halal and gluten-free options can also be requested. The hotel has a playground. DoubleTree by Hilton Surabaya features amenities such as an on-site business center and sauna. Popular points of interest near the accommodation include Pasar Turi Train Station Surabaya, Joko Dolog Statue and Cheng Hoo Mosque. The nearest airport is Juanda International Airport, 11 miles from DoubleTree by Hilton Surabaya.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Continental, Full English/Irish, Vegan, Halal, Asian, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 twin bed
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.8
Location
9.2
Free WiFi
8.7
High score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • Fares
    United Arab Emirates United Arab Emirates
    I liked the room, the receptionist was good and offered some deals that I never used at all. Didn't try the facilities because I was outside until night time.
  • Ignatius
    Indonesia Indonesia
    Clean & well maintained room & facilities. Almost like brand new. The location is excellent, in the heart of Surabaya. minutes away from business & shopping area. Plenty good food nearby, Everything was just perfect
  • Philipp
    Netherlands Netherlands
    Very friendly staff. The room was nice and had a good view.

Hotel area info

Restaurants
3 Restaurants On Site

  • Makan Kitchen
    • Cuisine
      Chinese • Dutch • Indonesian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Gluten-free
  • The Koffee Deli & More
    • Cuisine
      Local • Asian • International
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Halal • Vegetarian
  • Cloud 22 Rooftop Bar
    • Cuisine
      Local • International
    • Open for
      Dinner • Cocktail hour

Amenities of DoubleTree by Hilton Surabaya
Great facilities! Review score, 9.1

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Private Parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Bar
Outdoors
  • Outdoor furniture
  • Terrace
Activities
  • Bicycle rental
  • Cooking class
    Additional charge
  • Kids' club
  • Nightclub/DJ
    Additional charge
  • Playground
Media & Technology
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Valet parking
  • Parking garage
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
  • Sauna
Languages Spoken
  • Mandarin
  • English
  • Indonesian

House rules

DoubleTree by Hilton Surabaya takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
Rp 544,500 per child, per night
3+ years
Extra bed upon request
Rp 544,500 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash DoubleTree by Hilton Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Dear Valued Guest,

We are glad to have you and thank you for staying with us.

Kindly be informed that Surabaya City Council will hold a street carnaval along Tunjungan Street which is dubbed as “Karnaval Nang Tunjungan.” The event is held on Sunday, October 30, 2022 from 2pm to 9pm. The event is open for public, you are welcome to join the event.

In conjunction with the event, Tunjungan Street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 October 2022.

Hotel guests will still be able to travel in and out through Jalan Gemblongan (coming to hotel) and from Jalan Tunjungan turns to Jalan Genteng Kali (for going out of hotel). Do expect heavier traffic along the way and please make ample time to travel during this event. Should you need any assistance, our security team is happy to help you on your way to or from the hotel.

Should you have any concerns or inquiries, please do not hesitate to let us know by dialing GSM mobile at +62 811 3200 5302, and we will be more than happy to assist you.

Thank you and we wish you a pleasant stay!

FAQs about DoubleTree by Hilton Surabaya

  • DoubleTree by Hilton Surabaya is 2.5 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at DoubleTree by Hilton Surabaya include:

    • Triple
    • Suite

  • Check-in at DoubleTree by Hilton Surabaya is from 2:00 PM, and check-out is until 12:00 PM.

  • DoubleTree by Hilton Surabaya has 3 restaurants:

    • Cloud 22 Rooftop Bar
    • The Koffee Deli & More
    • Makan Kitchen

  • The prices at DoubleTree by Hilton Surabaya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • DoubleTree by Hilton Surabaya offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Playground
    • Kids' club
    • Bicycle rental
    • Swimming pool
    • Nightclub/DJ
    • Cooking class
    • Fitness

  • Yes, DoubleTree by Hilton Surabaya is popular with guests booking family stays.

  • Guests staying at DoubleTree by Hilton Surabaya can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegan
    • Halal
    • Asian
    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.