Best Western Papilio Hotel
Jalan Ahmad Yani 176-178, Gayungan, 60235 Surabaya, Indonesia – Great location - show map
The room is spacious, the sheets, the towels, amenities are clean and excellent
Indonesia
- Free WiFi
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Baggage storage
- Elevator
- Parking on site
- Facilities for disabled guests
Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout. The air-conditioned rooms have a seating area and a flat-screen cable TV. A safety deposit box, an electric kettle as well as a refrigerator with a mini-bar are provided. Private bathroom offers a shower, hairdryer and free toiletries. City view can be enjoyed from the room. Guests can enjoy dining on Indonesian specialties as well as western and Chinese cuisine at Mariposa Restaurant. Alternatively, guests may also order from the room service. Staff at the 24-hour front desk can assist with car hire and airport transfers, while the concierge service will be happy to assist with luggage storage. There is also meeting/banqueting facilities and a business center. After a day of sightseeing guests may enjoy relaxing massage at the spa and wellness center. Best Western Papilio Hotel is a 15-minute drive away from Royal Plaza and a 20-minute drive away from Juanda International Airport.
Couples in particular like the location – they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Private Parking
- Non-smoking rooms
- Fitness center
- Room service
- Facilities for disabled guests
- Restaurant
Property practices
Categories:
See what guests loved the most:
- Rosamia
Indonesia“The room is spacious, the sheets, the towels, amenities are clean and excellent” 
Jemmy
Singapore“spacious and clean room with sound-proof windows and door, the bed is comfortable, the pool's depth is 1.5 meters and near to the cafe and dim sum bar, good channels on the television”- Pullen
Colombia“I’ve stayed at this hotel several times now, it’s always been a pleasure! Good facilities, food and friendly staff ready to assist makes for a good stay!”
Hotel area info
Restaurants1 Restaurant On Site
- Mariposa
- CuisineAmerican • Indonesian • Asian
- AmbienceFamily-friendly • Modern
- Dietary optionsHalal
Amenities of Best Western Papilio HotelGreat facilities! Review score, 8.1
- Free WiFi
- Private Parking
- Non-smoking rooms
- Fitness center
- Room service
- Facilities for disabled guests
- Restaurant
- Toilet paper
- Restaurant
- Parking garage
- Electric vehicle charging station
- Concierge
- ATM on site
- Baggage storage
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Air conditioning
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Bathroom emergency cord
- Toilet with grab rails
- Fitness
- Beach umbrellas
- Beach chairs/Loungers
- Fitness center
- English
- Indonesian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of IDR 300000 is required on arrival. That's about USD 18. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cash is not accepted
Best Western Papilio Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Best Western Papilio Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
A damage deposit of Rp 300,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
FAQs about Best Western Papilio Hotel
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Check-in at Best Western Papilio Hotel is from 2:00 PM, and check-out is until 12:00 PM.
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Guests staying at Best Western Papilio Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Continental
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Yes, Best Western Papilio Hotel is popular with guests booking family stays.
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The prices at Best Western Papilio Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Best Western Papilio Hotel offers the following activities/services (charges may apply):
- Fitness center
- Fitness
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Best Western Papilio Hotel is 2.8 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.
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Room options at Best Western Papilio Hotel include:
- Double
- Suite
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Best Western Papilio Hotel has 1 restaurant:
- Mariposa
