• Garden
  • Pet friendly
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
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Located opposite Chester Station, The Queen at Chester, BW Premier Collection first opened in 1860, and offers grand Victorian-style rooms and free WiFi. The city center is within walking distance. All rooms at the property have satellite TV and 24-hour room service. Some rooms have a lavish four-poster bed. Full English breakfast is provided. The hotel features several dining options like the new Kings' Grill restaurant and the more informal option, The Waiting Room. Chester Zoo is 3.7 mi away from the property and Cheshire Oaks is 6.6 mi away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Premier Collection
Hotel chain/brand

Property Highlights

Located in the best-rated area in Chester, this hotel has an excellent location score of 9.0

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.1
Cleanliness
8.4
Comfort
8.4
Value for money
7.9
Location
9.0
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Rebecca
    United Kingdom United Kingdom
    Lovely and clean, staff very helpful and friendly, beds very comfortable. Breakfast was lovely too
  • Suzie
    United Kingdom United Kingdom
    Our room was spacious, comfortable, quiet and spotless!
  • Roberto
    United Kingdom United Kingdom
    Room and hotel was what I expected, not 5 star but clean and ok for my needs

Hotel area info

Restaurants
1 Restaurant On Site

  • Kings' Grill
    • Cuisine
      British

Amenities of The Queen at Chester Hotel, BW Premier Collection
Great facilities! Review score, 8.1

Most popular amenities
  • Parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs £12 per day.
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • English

House rules

The Queen at Chester Hotel, BW Premier Collection takes special requests – add in the next step!

Check-in

From 4:00 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Solo American Express Cash is not accepted The Queen at Chester Hotel, BW Premier Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

For hotel guests, located next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability.

Monday to Thursday; GBP 10 per night

Friday to Sunday GBP 15 per night;

£12 per 24 hours, payable on the machine in parking lot or using the QR code which is located at the reception desk.

The dinner supplement is not available on New Year's Eve.

Please be aware we are undergoing refurbishment on our public areas in our main building and on our main building bedrooms. Due to this, the access to the hotel is now through the car park and into the 'Kings Grill' entrance. If you have any questions or need assistance, please give the team a call on 07701319380.

FAQs about The Queen at Chester Hotel, BW Premier Collection

  • The Queen at Chester Hotel, BW Premier Collection has 1 restaurant:

    • Kings' Grill

  • The prices at The Queen at Chester Hotel, BW Premier Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Queen at Chester Hotel, BW Premier Collection offers the following activities/services (charges may apply):

    • Room options at The Queen at Chester Hotel, BW Premier Collection include:

      • Double
      • Single
      • Twin
      • Triple
      • Suite

    • The Queen at Chester Hotel, BW Premier Collection is 2,950 feet from the center of Chester. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at The Queen at Chester Hotel, BW Premier Collection is from 4:00 PM, and check-out is until 11:00 AM.

    • Guests staying at The Queen at Chester Hotel, BW Premier Collection can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

      Breakfast option(s) include:

      • Continental
      • Full English/Irish
      • Vegetarian
      • Vegan
      • Gluten-free
      • Buffet