Reception opening hours from September to June: from 09:00 to 12:00 and from 16:00 to 19:00. It is closed on Wednesday all day and on Sunday afternoon. Reception opening hours in July and August: every day from 09:00 to 12:00 and from 16:00 to 19:00. If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation. The outdoor swimming pool is open from April to September, weather permitting. Reservations can be made at the property for the spa and wellness centre, and it is subject to availability. Please note that for Flexible Rates, a prepayment of 100% of the total price will be charged directly after booking. For stays from 1 to 6 nights, bed linen, towels and TV are provided. Bed linen and towels change is possible upon request and for an extra charge. End-of-stay cleaning is included in the rate, except for the kitchen area and dishes which must be cleaned by the guests. For stays of 7 nights or more, bed linen, towels and end-of-stay cleaning are not included in the rate but are available for an extra charge. Please note that when travelling with pets, the property can only accommodate one pet at an extra cost of EUR 10 per night upon prior confirmation. If you need an accommodation suitable for guests with disabilities, please contact the property directly.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Vacancéole - Le Domaine du Château - La Rochelle / Île de Ré您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

客人在抵达时须支付EUR 300.0的保证金。住宿会在客人退房时检查住所无损坏后全额退还。