• Pet friendly
  • Swimming pool
  • Free WiFi
  • Terrace
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

The Best Western Plus Crystal, Hotel,Bar & Spa offers a swimming pool, a sauna, a hammam and a cocktail bar with rooftop. It is located in central Nancy, a 10-minute walk from Nancy Cathedral. It offers a business center, dry cleaning and air-conditioned guest rooms with free WiFi. All rooms offer a satellite TV and a private bathroom with a hairdryer and bathtub or shower. The hotel offers a buffet breakfast. Place Stanislas and the Opéra National de Lorraine are located just 1640 feet from the hotel. Guests can find numerous restaurants in the close vicinity. Nancy SNCF Train Station is 984 feet away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand

Property Highlights

Located in the heart of Nancy, this hotel has an excellent location score of 9.0


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
7.8
Location
9.0
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Marie
    Lebanon Lebanon
    Great breakfast! very modern and well decorated room
  • Bart
    Netherlands Netherlands
    Staff gave us a new room after complaining about noisy neighbours. Nice spa, small swimming pool. Nice location for a city trip. Very nice rooftop bar.
  • Remco
    Netherlands Netherlands
    The rooms are very neat and comfortable. also the spa access is wonderful.

Hotel area info

Amenities of Best Western Plus Crystal, Hotel,Bar & Spa
Great facilities! Review score, 8.5

Most popular amenities
  • Indoor swimming pool
  • Free WiFi
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Live music/Performance
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Visual aids (Braille)
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Adults only
  • Heated pool
  • Plunge pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Fitness
  • Full-body massage
  • Couples' massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • French

House rules

Best Western Plus Crystal, Hotel,Bar & Spa takes special requests – add in the next step!

Check-in

From 4:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 4:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card American Express Cash is not accepted Best Western Plus Crystal, Hotel,Bar & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

For safety reasons, the sauna and the hammam are strictly prohibited for children under 16 years old. Access to the Spa (pool + sauna + hammam) is authorized for children under 16 years old only from 10:00 a.m. to noon on Monday and from 8:00 a.m. to 9:30 a.m. from Tuesday to Sunday. The spa is a place of rest and relaxation. Parents must discipline their children in order to respect the tranquility of the place under pain of exclusion. Spa access: 50 minutes offered per person and per night booked, upon mandatory reservation of your time slot at Crystal Spa by using our e-Concierge App.

Due to an increasing number of fraud or fraud attempts, please note that the full payment of your stay will be due at the time of check in (rate of the room x number of nights + city taxes) + a potential request of a credit card for a pre-autorisation or a cash deposit as a guarantee (50 Euros per person and per night).

Parking: the hotel doesn’t have a private parking. You can park in the streets nearby (free of charge Mon-Sat from 6:00 p.m. to 10:00 a.m., Sundays and Holiday Days). You can also park in the public Parking Joffre Saint-Thiébaut located 984 feet away from the hotel. If you validate your parking ticket at the Front Desk before exiting with your car, you’ll get a 10% discount.

Bikes: the hotel doesn't have a garage or a place to store your bike and it is forbidden to bring your bike to your room.

The spa is not very busy on week days. Therefore, please note that for ecological and economical reasons, STARTING NOVEMBER 7TH, 2022 THE SAUNA AND THE HAMMAM WILL BE TURNED ON ONLY FROM 4:00 TO 8:00 P.M. FROM MONDAY TO FRIDAY.

The schedule will be normal on week-ends, public holiday or school holidays." Thank you for your understanding.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Plus Crystal, Hotel,Bar & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Best Western Plus Crystal, Hotel,Bar & Spa

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Best Western Plus Crystal, Hotel,Bar & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Best Western Plus Crystal, Hotel,Bar & Spa is 1,800 feet from the center of Nancy. All distances are measured in straight lines. Actual travel distances may vary.

  • Best Western Plus Crystal, Hotel,Bar & Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Walking tours
    • Neck massage
    • Live music/Performance
    • Spa/Wellness packages
    • Bike tours
    • Full-body massage
    • Swimming pool
    • Spa facilities
    • Couples' massage
    • Back massage
    • Fitness

  • Check-in at Best Western Plus Crystal, Hotel,Bar & Spa is from 4:00 PM, and check-out is until 12:00 PM.

  • Room options at Best Western Plus Crystal, Hotel,Bar & Spa include:

    • Double
    • Suite
    • Triple
    • Family