• City view
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private Bathroom
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating
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Totally refurbished in January 2018 Casual Serantes offers new charming nature decorated heating rooms in Bilbao city center 164 feet from Santiago Cathedral. The guest house features free WiFi. All rooms are bright and feature modern décor, a flat-screen TV with cable channels, Air conditioner, a free safe, tea -coffee kettle and a private bathroom with a hairdryer. The property has a shared lounge with free coffee, cutlery, fridge and microwave. The nearest airport is Bilbao Airport, 3.7 mi from Casual Serantes.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Casual Hoteles
Hotel chain/brand

Property Highlights

Located in the top-rated area in Bilbao, this property has an excellent location score of 8.9!


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 full bed
1 queen bed
or
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.8
Cleanliness
8.6
Comfort
8.3
Value for money
8.0
Location
8.9
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Karen
    United States of America United States of America
    The hotel was in the middle of the old town so location was fantastic, Room was super clean and bright with A/C, table fan, kettle in the room. There was shared kitchen facility with large fridge, plates/cups and separate bags for recycling....
  • A
    Antonio
    Spain Spain
    The location and cleanliness of the place were unbeatable. The check-in was very smooth and the customer service was top-quality. The place is perfect for those who want to visit Bilbao and come back to the room to sleep or rest for a while.
  • Raimundo
    Canada Canada
    Excellent location; the room was small but comfortable and spotless clean. We had a wonderful time in that neighborhood.

Area info

Amenities of Casual Serantes

Most popular amenities
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Daily housekeeping
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
View
  • City view
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs € 18 per day.
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Strollers
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Fan
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish
  • French

House rules

Casual Serantes takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 5 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

5 years old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

No age restriction for check-in. (Only children 5 and up are allowed)

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Red 6000 UnionPay credit card American Express Cash Casual Serantes accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 11:00 PM and 8:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Tourist License: HBI00434

Please note that the guest house is located in a building without a elevator.

Please note that vehicle access is not possible as the property is located in a video camera controlled historical area of the city.

No reception at property, Reception near at Casual Mardones: c/ Jardines 4

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

FAQs about Casual Serantes

  • Check-in at Casual Serantes is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Casual Serantes may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Casual Serantes is 0.8 miles from the center of Bilbao. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Casual Serantes include:

    • Family
    • Double
    • Single
    • Triple

  • Casual Serantes offers the following activities/services (charges may apply):

    • Bicycle rental