• Pet friendly
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage

Set in the center of Aachen, this hotel offers a children's play room, a fitness center with panoramic city views and underground parking. Aachen Cathedral and the Eurogress congress center are 2297 feet away. Fully renovated in 2013, the modern, soundproofed and air-conditioned rooms at the 4-star Novotel Aachen City feature a flat-screen satellite TV, tea/coffee facilities and a comfortable sofa. Wi-Fi is free in all areas of the hotel. North Rhine-Westphalian dishes and Mediterranean specialties are served in the Novo² restaurant every day. A children's menu is available and guests can also relax in the bar or outside on the terrace. The Novotel Hotel Aachen is only 328 feet from the Hansemannplatz bus stop and a 5-minute bus journey from Aachen Main Station. Parking spaces are available at a surcharge in the public underground garage on-site. The A544 motorway is 2 minutes away.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property Highlights

Located in the heart of Aachen, this hotel has an excellent location score of 8.6

Breakfast Info

Continental, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.6
Comfort
8.5
Value for money
8.1
Location
8.6
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Tomislav
    Netherlands Netherlands
    Very friendly reception - they solve problems quickly, including hour daughter putting icecream in the safe, then locking it up.
  • Sutedja
    Indonesia Indonesia
    Very good location. Walking distance to Bus Station. Reception is very friendly and helpful. Clean room.
  • Montserrat
    Mexico Mexico
    Good location, the staff was great. My kids loved the tub. The bar was nice.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      German • International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Novotel Aachen City
Great facilities! Review score, 8.3

Most popular amenities
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Fitness center
  • Facilities for disabled guests
  • Room service
  • Bar
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Outdoors
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Game room
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs € 14 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
    Additional charge
General
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Fitness center
Languages Spoken
  • German
  • English

House rules

Novotel Aachen City takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of EUR 100 is required on arrival. That's about USD 107. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
16+ years
Extra bed upon request
€ 20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card Diners Club American Express Cash Novotel Aachen City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

When traveling with pets, please note that an extra charge of €19 per pet, per night applies.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of € 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Novotel Aachen City

  • Novotel Aachen City is 2,150 feet from the center of Aachen. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Novotel Aachen City include:

    • Quad
    • Double

  • The prices at Novotel Aachen City may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Novotel Aachen City is from 3:00 PM, and check-out is until 12:00 PM.

  • Novotel Aachen City has 1 restaurant:

    • Restaurant #1

  • Guests staying at Novotel Aachen City can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Novotel Aachen City offers the following activities/services (charges may apply):

    • Fitness center
    • Game room

  • Yes, Novotel Aachen City is popular with guests booking family stays.