Please note that Napa Mermaid Design Hotel & Suites reserves the right to preauthorize your credit card.

Please note that payment is due upon arrival.

The credit card used to complete the reservation must belong to a guest staying at the hotel. The credit card used for the reservation must be presented upon check in.

All children from 0-2 years are charged EUR 25 per night. This charge is applicable whether a crib is required or not.

Please note that central air conditioning is provided from 1 May until 31 October and central heating is provided from 1 November until 30 April.

Please note that discounted rates apply to In house guests at the onsite spa services.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Napa Mermaid Hotel & Suites您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。