Grand Hyatt Hangzhou
No.28, Hubing Road, Shangcheng, 310006 Hangzhou, China – Excellent location – show map
Breakfast was wonderful! Lots of choices including Western and Chinese foods. My only complaint was that it was not included in the room price and seemed a little expensive (close to $30 USD).
United States of America
- Swimming pool
- Free WiFi
- Free parking
- Air conditioning
- Private Bathroom
- 24-hour front desk
- Non-smoking rooms
- Safe
- Baggage storage
- Elevator
Located beside the beautiful West Lake in Eastern China, Grand Hyatt Hangzhou is well-equipped with fitness facilities, business center and rooms with elegant interiors. It is only a 5-minute walk from Longxiangqiao Subway Station. The hotel is a 10-minute drive from Wulin Square. It is a 15-minute drive from Hangzhou Railway Station and a 30-minute drive from Hangzhou East Railway Station. Xiaoshan International Airport is a 50-minute drive away. The 24-hour fitness center comes equipped with cardio and strength training machines, as well as Power Plate platforms and TRX trainers. There is also a year-round indoor heated pool featuring skylight ceiling, a poolside bar and West Lake view. To relax, guests can laze in the sauna, relax with a massage on site, or enjoy West Lake's music fountain from the rooftop garden. The spacious rooms in Grand Hyatt Hangzhou feature ironing facilities, a flat-screen TV and a mini-bar. The bathrooms have both a bathtub and hot-water shower facilities. Free toiletries, slippers and bathrobes are also available. The on-site 7 restaurants and bars offer both local flavors and cuisines from around the globe.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Indoor swimming pool
- Free WiFi
- Airport shuttle (free)
- Free parking
- Fitness center
- Spa
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
Property practices
Categories:
See what guests loved the most:
- Laura
United States of America“Breakfast was wonderful! Lots of choices including Western and Chinese foods. My only complaint was that it was not included in the room price and seemed a little expensive (close to $30 USD).” - Yee
Singapore“Second consecutive stay. Kindly see my earlier comments. Highly recommended.” - Yee Singapore“The room was spacious and clean. The executive lounge was fantastic for a relaxing small meal, afternoon tea and snack. The hotel location was beside West Lake for a leisure walk to enjoy the beautiful scenery. At the same time the hotel was just...”
Hotel area info
Restaurants6 Restaurants On Site
- 湖滨28 28 HUBIN ROAD
- CuisineChinese
- Open forLunch • Dinner
- 君悦牛排馆 GRAND HYATT STEAKHOUSE
- CuisineSteakhouse
- Open forDinner
- 咖啡厅 GRAND CAFE
- CuisineLocal • Asian • International • Grill/BBQ
- Open forBreakfast • Brunch • Lunch • Dinner
- 酥园 PASTRY BOUTIQUE
No additional info available
- 青莳 PATIO
- CuisineItalian
- Open forLunch • Dinner
- 大堂酒廊
- Open forHigh tea
Amenities of Grand Hyatt HangzhouGreat facilities! Review score, 8.3
- Indoor swimming pool
- Free WiFi
- Airport shuttle (free)
- Free parking
- Fitness center
- Spa
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
- Bathtub or shower
- Private Bathroom
- Free toiletries
- Hairdryer
- Wardrobe or closet
- Alarm clock
- Refrigerator
- Walking tours
- HikingOff-site
- Sitting area
- Desk
- Cable channels
- Telephone
- TV
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
- Ironing service
- LaundryAdditional charge
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Safe
- Vending machine (drinks)
- Air conditioning
- Smoke-free property
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
- Open all year
- Pool with view
- Hot tub/Jacuzzi
- Massage
- SpaAdditional charge
- Fitness center
- Sauna
- English
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of CNY 3000 is required on arrival. That's about USD 414. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash
Grand Hyatt Hangzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
Guests are required to show a valid government-issued ID card or passport upon check-in.
Please note that smoking is not allowed in all rooms.
Please note that the onsite restaurants, bars and facilities may have limited services until further notice.
According to the new regulations of Zhejiang Domestic Waste Management Regulations, starting from March 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. For use, please consult the hotel.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Grand Hyatt Hangzhou
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Grand Hyatt Hangzhou is 1.6 miles from the center of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.
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Grand Hyatt Hangzhou offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hiking
- Swimming pool
- Walking tours
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Yes, Grand Hyatt Hangzhou is popular with guests booking family stays.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hyatt Hangzhou on this page.
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Grand Hyatt Hangzhou has 6 restaurants:
- 青莳 PATIO
- 酥园 PASTRY BOUTIQUE
- 君悦牛排馆 GRAND HYATT STEAKHOUSE
- 大堂酒廊
- 湖滨28 28 HUBIN ROAD
- 咖啡厅 GRAND CAFE
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Check-in at Grand Hyatt Hangzhou is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at Grand Hyatt Hangzhou may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Grand Hyatt Hangzhou include:
- Triple
- Suite
