• Apartments
  • Kitchen
  • City view
  • Washing machine
  • Free WiFi
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
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Citadines Suzhou Xinghai is located within the Suzhou Industrial Park and just minutes from Jinji Lake. The hotel offers a fitness center and comfortable apartments with full kitchen facilities. Suzhou Citadines is a 22-minute drive from Suzhou Railway Station. Suzhou North Railway Station can be reached in 29 minutes by car. Hongqiao International Airport is an one-hour journey by car. Suzhou Expo and Zuo An Commercial Street are a short drive away. The modern rooms at Xinghai Citadines Suzhou come with a stylish living room and full kitchen facilities. A home entertainment system, cable/satellite TV and ironing facilities are included. Guests can work out at the well-equipped fitness center or keep up with the latest news at the business center. Citadines Xinghai also provides a 24-hour reception and laundry services. A daily Continental breakfast buffet is served at the hotel’s dining room.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 sofa bed
and
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.4
Location
8.6
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Matthew
    United States of America United States of America
    Staff was great. Super helpful. Facilities are solid. On-site laundry, etc. Very clean.
  • Ekaterina
    Russia Russia
    The location is very convenient: nice district, 10 minutes of walk from metro station and mall with foodcort, grocery nearby. The apartments were very clean, and cleaning was daily. The facilities were good: hairdryer, ironing board and iron,...
  • K
    Kang
    United States of America United States of America
    I like the staff members who are very friendly and provide excellent services.

Host Info

Company review score: 9Based on 154,629 reviews from 232 properties
232 managed properties

Property info

In the very heart of the Suzhou Industrial Park is Citadines Xinghai Suzhou, where you can experience the ultimate city living within our comfortable residence. Surrounded by businesses, Suzhou industrial park, restaurants, entertainment and shopping, you can enjoy the culture of this ancient city, conduct business efficiently and relax in the safety and comfort of a private apartment. Choose from studio, one-bedroom and two-bedroom units to relax in comfort and yet still be close enough to experience the exciting city life. Whether on business or vacation, you can discover Suzhou from the convenience, safety and comfort in our private serviced apartment.

Languages Spoken

English,Japanese,Chinese

Area info

Restaurants
1 Restaurant On Site

  • 餐厅 #1
    • Open for
      Breakfast

Amenities of Citadines Xinghai Suzhou
Great facilities! Review score, 8.3

Most popular amenities
  • Free WiFi
  • Parking
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
Parking
Public parking is available at a location nearby (reservation is needed) and charges may apply.
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Stovetop
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Microwave
    • Refrigerator
    Bedroom
    • Linens
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Bathtub or shower
    • Slippers
    • Private Bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Bathtub
    • Shower
    Living Area
    • Dining area
    • Sofa
    • Sitting area
    • Desk
    Media & Technology
    • Flat-screen TV
    • Cable channels
    • Satellite channels
    • Telephone
    • TV
    Room Amenities
    • Soundproof
    • Ironing facilities
    • Iron
    Accessibility
    • Upper floors accessible by elevator
    • Entire unit located on ground floor
    Common Areas
    • Shared lounge/TV area
    Spa
    • Fitness
    • Fitness center
    Food & Drink
    Services & Extras
    • Wake-up service
    Outdoor & View
    • City view
    • View
    Transportation
    • Bicycle rental
    Front Desk Services
    • Invoice provided
    • Lockers
    • Concierge
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
    • Business center
    Miscellaneous
    • Designated smoking area
    • Air conditioning
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safe
    Languages Spoken
    • English
    • Japanese
    • Chinese

    House rules

    Citadines Xinghai Suzhou takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    You need to let the property know what time you'll be arriving in advance.

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of CNY 1000 is required on arrival. That's about USD 138. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    CNY 127 per child, per night
    Crib upon request
    Free
    3+ years
    Extra bed upon request
    CNY 127 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Greatwall Citadines Xinghai Suzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    Please note that the hotel offers airport shuttle service between Hongqiao/Pudong Airport and the hotel. The exact price may vary, based on the number of occupancy and type of car. Guests in need are suggested to contact the hotel in advance. The contact details can be found on the booking confirmation.

    This property reserves the right to release the room after 15:00:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    A damage deposit of CNY 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Citadines Xinghai Suzhou

    • Citadines Xinghai Suzhou can accommodate this group size:

      • 2 guests

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • Citadines Xinghai Suzhou is 5 miles from the center of Suzhou. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Citadines Xinghai Suzhou can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

      Breakfast option(s) include:

      • Buffet

    • Citadines Xinghai Suzhou offers the following activities/services (charges may apply):

      • Fitness center
      • Bicycle rental
      • Fitness

    • Citadines Xinghai Suzhou has 1 restaurant:

      • 餐厅 #1

    • Check-in at Citadines Xinghai Suzhou is from 2:00 PM, and check-out is until 12:00 PM.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Citadines Xinghai Suzhou on this page.

    • Citadines Xinghai Suzhou has the following number of bedrooms:

      • 1 bedroom

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • Yes, Citadines Xinghai Suzhou is popular with guests booking family stays.

    • The prices at Citadines Xinghai Suzhou may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.