With fantastic views of the Matterhorn, the charming Hotel Metropol & Spa is in the center of Zermatt, offering cozy rooms with free wireless internet and a spa center. After a long day outdoors you can relax at the health center while getting some massages and diverse treatments. You can also unwind at the swimming pool. The Metropol & Spa serves a rich buffet breakfast with an organic corner as well as delicious dinners at the restaurant with mountain views. Guests can take advantage of the free hotel transportation service from the Zermatt Train Station and the taxi stop during the day until 6 pm.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended!


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.8
Facilities
9.1
Cleanliness
9.5
Comfort
9.4
Value for money
8.8
Location
9.6
Free WiFi
8.8
High score for Zermatt
Select topics to read reviews:

See what guests loved the most:

  • Peter
    United States of America United States of America
    Wonderful staff complements the perfect hotel with great amenities. Everything you could want in a central location and 5 min walk to the trains. Clean, up to date, nice restaurant, pool/hot tub/sauna is awesome after skiing.
  • James
    United States of America United States of America
    The staff was warm and friendly! They were welcoming and extremely accommodating. The location is perfectly situated close to the lifts and a 3 minute walk from the restaurants and shopping. We loved the breakfast (especially the cappuccinos), and...
  • Sarah
    Saudi Arabia Saudi Arabia
    Everything was perfect Very clean Comfortable Placed in city center Quiet hotel 9 m walikg to main central station Amazing staff

Hotel area info

Restaurants
1 Restaurant On Site

Amenities of Hotel Metropol & Spa Zermatt
Great facilities! Review score, 9.1

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Free WiFi
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Ski
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Mini golf
    Additional charge
  • Cycling
  • Hiking
  • Ping-pong
    Additional charge
  • Playground
  • Skiing
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Baggage storage
  • Currency exchange
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Key card access
  • Safe
General
  • Shuttle service
  • Convenience store on site
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Packed lunches
  • Carpeted
  • Elevator
  • Heating
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/Beach towels
Spa
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Hotel Metropol & Spa Zermatt takes special requests – add in the next step!

Check-in

From 3:00 PM to 9:00 PM

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
CHF 80 per child, per night
3 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 120 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa EC-Card Cash Hotel Metropol & Spa Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

FAQs about Hotel Metropol & Spa Zermatt

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Metropol & Spa Zermatt on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Metropol & Spa Zermatt is 800 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Metropol & Spa Zermatt offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Skiing
    • Ping-pong
    • Tennis court
    • Mini golf
    • Golf course (within 2 miles)
    • Swimming pool
    • Fitness

  • The prices at Hotel Metropol & Spa Zermatt may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Metropol & Spa Zermatt include:

    • Single
    • Twin/Double
    • Suite
    • Twin

  • Hotel Metropol & Spa Zermatt has 1 restaurant:

    • Restaurant

  • Check-in at Hotel Metropol & Spa Zermatt is from 3:00 PM, and check-out is until 11:00 AM.