Family-run for 150 years, the Hotel Balm is located in a green suburb of Lucerne and features a gourmet restaurant with fish and other specialties and offers free WiFi in all rooms. The hotel also offers a seasonal outdoor swimming pool. The La Pistache gourmet restaurant was awarded 16 Gault Millau points. At the Bistro, you can taste original Swiss cuisine and various dishes of the day. All rooms feature cable TV and a reading corner with a sofa. Some units offer panoramic views. Free parking is possible in front of the hotel, and a public bus stop can be found in front of the Hotel Balm. There is also an animal park and a playground for children.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Vegetarian, Gluten-free, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 twin bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.7
Cleanliness
9.3
Comfort
9.1
Value for money
8.5
Location
8.9
Free WiFi
9.2
High score for Lucerne
Select topics to read reviews:

See what guests loved the most:

  • Anatole
    France France
    The view was super nice. The room was spacious. The bathroom was excellent.
  • Theresia
    Indonesia Indonesia
    Everything! Our room was spacious and comfortable, the bathroom was very nice and clean and spacious The breakfast was in another level, everything was great The location was a bit out of the city but the bus stop was just right in front of the...
  • Gunasekaran
    Saudi Arabia Saudi Arabia
    location is convenient , staff was very polite and volunteered information both before and after arrival,

Hotel area info

Restaurants
2 Restaurants On Site

  • La Pistache
    • Cuisine
      French • Seafood • Local • European
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Bistro
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Hotel Balm
Great facilities! Review score, 8.7

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Room service
  • Laundry
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Hiking
    Additional chargeOff-site
  • Ping-pong
  • Playground
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Transportation
    • Public transit tickets
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Baggage storage
    • Tour desk
    • Express check-in/out
    Entertainment & Family Services
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • Safe
    General
    • Convenience store on site
    • Hypoallergenic
    • Designated smoking area
    • Hypoallergenic room available
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Packed lunches
    • Fan
    • Family rooms
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Upper floors accessible by stairs only
    Outdoor swimming pool
    Free!
    • Seasonal
    Spa
    • Beach chairs/Loungers
    • Open-air bath
    Languages Spoken
    • German
    • English
    • French
    • Italian

    House rules

    Hotel Balm takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 10:00 PM

    Check-out

    From 7:00 AM to 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 17 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 1 years
    Crib upon request
    CHF 30 per child, per night
    2+ years
    Extra bed upon request
    CHF 50 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed. Charges may apply.

    Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa EC-Card Diners Club American Express Cash Hotel Balm accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please note that on Mondays or Tuesdays, check-in is not possible after 22:00 under any circumstances.

    On request we do also offer half board for our hotel guests. The restaurant will be closed on Monday and Tuesday, only open for hotel breakfast.

    Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

    Please inform Hotel Balm of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about Hotel Balm

    • Check-in at Hotel Balm is from 3:00 PM, and check-out is until 11:00 AM.

    • Yes, Hotel Balm is popular with guests booking family stays.

    • The prices at Hotel Balm may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Balm has 2 restaurants:

      • La Pistache
      • Bistro

    • Guests staying at Hotel Balm can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Gluten-free
      • Buffet

    • Hotel Balm offers the following activities/services (charges may apply):

      • Hiking
      • Playground
      • Skiing
      • Ping-pong
      • Golf course (within 2 miles)
      • Open-air bath
      • Swimming pool

    • Room options at Hotel Balm include:

      • Double
      • Single
      • Quad
      • Triple

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Hotel Balm is 2.9 miles from the center of Lucerne. All distances are measured in straight lines. Actual travel distances may vary.

    • The nearest beach is 2,300 feet from Hotel Balm. All distances are measured in straight lines. Actual travel distances may vary.