In a quiet side street, 164 feet from the Gornergratbahn Train Station, the Zermatt Train Station and the Bahnhofstrasse Main Street, the 4-star SchlossHotel Zermatt Active & CBD Spa Hotel offers an elegant Alpine ambiance with classic wooden furniture. Free WiFi and a spa area with an indoor pool are available. The SchlossHotel Zermatt Active & CBD Spa Hotel's individually furnished rooms are nonsmoking and feature cable TV. Each unit contains a bathroom provided with a hairdryer. Spa facilities include a sauna, a steam bath, a swimming pool and a modern fitness room. Massages and beauty treatments are available on request. The trendy lounge bar features a reading corner and an open fireplace. Breakfast is served in the chalet-style breakfast room. The ski bus to the Klein Matterhorn Ski Area stops right outside. The Sunnegga Cable Car can be reached in a short walk. Zermatt’s numerous shops and restaurants are just a few steps from the SchlossHotel Zermatt Active & CBD Spa Hotel. The hotel offers free transfers from Zermatt Train Station on the day of arrival and to the train station on the day of departure.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby Ski Lifts:
  • Zermatt-Sunnegga - 900 feet
  • Matterhorn Express Gondola - 3,750 feet
  • Zermatt - Furi Ski Lift - 3,800 feet
  • Matterhorn Express 1 - 3,900 feet
  • Eisfluh - 4,400 feet
  • Patrullarve - 4,800 feet

Property Highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
2 twin beds
or
1 full bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Living room:
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
2 twin beds
or
1 queen bed
2 queen beds
2 twin beds
and
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
1 king bed
or
2 twin beds
Bedroom :
1 queen bed
Living room:
1 sofa bed
1 king bed
or
2 twin beds
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
8.6
Location
9.6
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Danil
    Moldova Moldova
    SPA was just amazing, almost no people there at evening. Whole hotel personal were very friendly. Also the view from the Mountain view room was mind-blowing.
  • Gregory
    United States of America United States of America
    Beautiful penthouse with Matterhorn View. Fabulous clean indoor pool, spa, playroom areas. Exceeded all expectations.
  • Brent
    United States of America United States of America
    Breakfast was varied and great! Facilities were clean and close to the train station, spa was awesome!

Hotel area info

Amenities of SchlossHotel Zermatt Active & CBD Spa Hotel
Great facilities! Review score, 9.4

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Free WiFi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Skiing
  • Bar
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Darts
  • Ping-pong
  • Pool table
  • Game room
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/Beach towels
Spa
  • Locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French

House rules

SchlossHotel Zermatt Active & CBD Spa Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Check-out

From 6:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa American Express Cash SchlossHotel Zermatt Active & CBD Spa Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please inform the property in advance about the total number of guests (adults/children) and the ages of the children.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

The hotel offers free transfers from Zermatt Train Station on the day of arrival and to the train station on the day of departure.

Schlosshotel reserves the right to temporarily hold an amount on the credit card provided for the reservation prior to arrival.

FAQs about SchlossHotel Zermatt Active & CBD Spa Hotel

  • Room options at SchlossHotel Zermatt Active & CBD Spa Hotel include:

    • Double
    • unknown
    • Suite
    • Family
    • Chalet

  • SchlossHotel Zermatt Active & CBD Spa Hotel is 1,150 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at SchlossHotel Zermatt Active & CBD Spa Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • SchlossHotel Zermatt Active & CBD Spa Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Darts
    • Beauty services
    • Locker rooms
    • Steam room
    • Swimming pool
    • Pedicure
    • Yoga classes
    • Waxing services
    • Spa/Wellness packages
    • Body scrub
    • Fitness classes
    • Facial treatments
    • Spa lounge/Relaxation area
    • Body treatments
    • Fitness
    • Manicure
    • Spa facilities

  • Check-in at SchlossHotel Zermatt Active & CBD Spa Hotel is from 3:00 PM, and check-out is until 11:00 AM.