• Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • 24-hour front desk
  • Non-smoking rooms
  • Heating
  • Parking on site

Featuring a heated outdoor pool (Seasonal) and on-site restaurant, SureStay Hotel by Best Western North Vancouver Capilano is located at the foot of Grouse Mountain. Free WiFi is offered in all rooms. Vancouver city centre is 7 km away. A 32" flat-screen TV is offered in rooms at SureStay Hotel by Best Western North Vancouver Capilano. A work desk, ironing facilities and an in-room tea and coffee maker are included. All rooms have mini fridges. Our one bedroom suites also include microwave and two-burner hotplate for light cooking. De Dutch Pannekoek House is open on-site, serving a blend of Dutch and local breakfast meals. Lunch is also available. The Capilano Suspension Bridge is 2 km away. The Vancouver Aquarium at Stanley Park is 12 minutes' drive from SureStay Hotel by Best Western North Vancouver Capilano.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Hotel by Best Western
Hotel chain/brand
SureStay Hotel by Best Western

Property highlights

Top location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
2 single beds
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
7.5
Cleanliness
8.1
Comfort
8.1
Value for money
7.9
Location
8.4
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Patricia
    Canada Canada
    Everything went great. Smooth booking. Good clean room. Good front desk at check in and check out.
  • Adina
    Canada Canada
    The staff was very friendly and accommodating. Our room was very clean.
  • Aida
    Canada Canada
    The staff were so helpful and friendly. The location was 10 Minutes away from English Bat and Stanley Park. It was nice to be able to get up every day, grad breakfast on the way to visit with my family, and relax on the Beach.

Hotel surroundings

Restaurants
1 restaurant on site

  • De Dutch Pannekoek House
    • Cuisine
      Dutch
    • Ambiance
      Family friendly

Facilities of SureStay Hotel by Best Western North Vancouver Capilano

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Bath or shower
  • Toilet
Kitchen
  • Refrigerator
Activities
  • Golf course (within 3 km)
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Fax/photocopying
    • Express check-in/check-out
    • 24-hour front desk
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    General
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Family rooms
    • Non-smoking rooms
    Outdoor swimming pool
    Free!
    • Seasonal
    • All ages welcome
    Languages spoken
    • Arabic
    • Mandarin
    • English
    • Farsi
    • Filipino
    • Cantonese

    House rules

    SureStay Hotel by Best Western North Vancouver Capilano takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of CAD 100 is required on arrival. That's about GBP 58. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 21

    Pets

    Pets are not allowed.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa Discover Diners Club American Express SureStay Hotel by Best Western North Vancouver Capilano accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Payment will be taken directly by the property. In some cases, prior to arrival, the property may pre-authorise the credit card to confirm that it is valid. This can appear as a temporary reduction in the card's balance, but it is not the actual charge. For further details, contact the credit card provider.

    Third party credit cards are not accepted. Guest must present their own credit card along with photo identification at check-in.

    One parking spot per room reserved.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about SureStay Hotel by Best Western North Vancouver Capilano

    • SureStay Hotel by Best Western North Vancouver Capilano is 2.3 miles from the centre of North Vancouver. All distances are measured in straight lines. Actual travel distances may vary.

    • SureStay Hotel by Best Western North Vancouver Capilano has 1 restaurant:

      • De Dutch Pannekoek House

    • Room options at SureStay Hotel by Best Western North Vancouver Capilano include:

      • Quadruple
      • Suite
      • Double

    • Yes, SureStay Hotel by Best Western North Vancouver Capilano is popular with guests booking family stays.

    • The prices at SureStay Hotel by Best Western North Vancouver Capilano may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • SureStay Hotel by Best Western North Vancouver Capilano offers the following activities / services (charges may apply):

      • Golf course (within 3 km)
      • Swimming Pool

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at SureStay Hotel by Best Western North Vancouver Capilano is from 15:00, and check-out is until 11:00.