Brazilian credit card holders may pay in (up to (6) installments at the property with a minimum installment of BRL100. Please note this offer is not applicable to the deposit policy.

Please keep in mind that from 27.03.2023 until 14.09.2023 our restautant will be closed, We apologized for the inconvenience.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Please note that the credit card holder must be present upon arrival with the credit card used for the booking.If a third party card is used, a third party payment authorisation form must be signed by the card holder. The signed form must be completed and returned to the property.Please contact the property for further details.

Group reservations of 5 or more, different policies apply.

We will be with the restaurant under renovation from 10/04/2023 to 14/09/2023*, including extension of the leisure area of the Heated Pool.

During this time breakfast will be served in our event space. The heated swimming pool, sauna and whirlpool will continue to operate as normal. Guests may experience noise disturbances during the day due to construction.

*period subject to change.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Hotel Santa Paula con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos.