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Luxury Guest House Europe offers accommodations in Dolna Banya. The property offers all year around outdoor hot tubs with mineral water, a sauna and a steam bath. There is also a garden for guests to relax in. Rooms come with a flat-screen TV. Some units include a seating area to relax in after a busy day. Some rooms have views of the mountains or pool. Rooms are equipped with a private bathroom. Free private parking is available. Car hire is available at this guest house and the area is popular for fishing. Guests can visit an ostrich farm, 1.2 mi away from the property or a golf course. Velingrad is 24 mi from Luxury Guest House Europe, while Borovets is 9.3 mi from the property. Sofia Airport is 32 mi away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Italian, Buffet, Breakfast to go

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 full bed
2 twin beds
and
1 full bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 queen bed
Bedroom 4:
1 queen bed
Bedroom 5:
1 queen bed
Bedroom 6:
1 full bed
Bedroom 7:
3 king beds
Bedroom 8:
1 queen bed
Bedroom 9:
1 queen bed
Bedroom 10:
3 king beds
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
8.7
Cleanliness
8.7
Comfort
8.8
Value for money
8.3
Location
8.8
Free WiFi
8.2
High score for Dolna Banya
Select topics to read reviews:

See what guests loved the most:

  • Stanimir
    Bulgaria Bulgaria
    Almost everything - besides some minor glitches which were very resolved by the staff, and room was perfectly clean, sad part was that it was not cleaned again for our 3 days stay
  • Daniela
    Bulgaria Bulgaria
    Comfortable rooms, clean swimming pool and friendly staff.
  • Petya
    Bulgaria Bulgaria
    The beds, the location, the rooms were great. Everything was clean and tidy. The staff are friendly and supportive.

Area info

Restaurants
1 Restaurant On Site

  • Restaurant-EUROPE
    • Cuisine
      Greek • Pizza • Steakhouse • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Amenities of Complex Europe
Great facilities! Review score, 8.7

Most popular amenities
  • 3 swimming pools
  • Spa
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness center
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
View
  • Inner courtyard view
  • City view
  • Landmark view
  • Mountain view
  • Garden view
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Private beach area
  • Barbecue
  • Private pool
  • BBQ facilities
    Additional charge
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • High chair
  • Cleaning products
  • Dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Beach
  • Badminton equipment
  • Tennis equipment
  • Evening entertainment
    Additional charge
  • Kids' club
  • Water sports facilities on site
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Darts
  • Karaoke
    Additional charge
  • Ping-pong
  • Playground
  • Game room
  • Fishing
    Additional charge
  • Hot tub
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Laptop
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Kid-friendly buffet
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Street parking
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Baby safety gates
  • Books, DVDs or music for children
  • Board games/puzzles
  • Child safety socket covers
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Mosquito net
  • Executive lounge access
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Packed lunches
  • Chapel/Shrine
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Hearing accessible
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
3 swimming pools
Pool 1 – outdoorFree!
  • Seasonal
  • Heated pool
  • Pool cover
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Seasonal
  • All ages welcome
  • Pool bar
  • Pool cover
  • Beach chairs/Loungers
Pool 3 – outdoor (kids)Free!
  • Seasonal
  • Suitable for kids
Spa
  • Kids' pool
  • Locker rooms
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot spring bath
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • Bulgarian
  • English

House rules

Complex Europe takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of BGN 50 is required on arrival. That's about USD 27. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
BGN 10 per child, per night
Crib upon request
Free
2 - 11 years
Extra bed upon request
BGN 10 per child, per night
12+ years
Extra bed upon request
BGN 15 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card American Express Cash Complex Europe accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are allowed. Charges may apply.

The fine print
Must-know information for guests at this property

Room rates on 31 December include a gala dinner. Extra guests will be charged separately.

Please inform Complex Europe of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

A damage deposit of BGN 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Complex Europe

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Complex Europe on this page.

  • The prices at Complex Europe may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Complex Europe offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Game room
    • Ping-pong
    • Fishing
    • Karaoke
    • Darts
    • Kids' club
    • Evening entertainment
    • Spa facilities
    • Beach
    • Tennis equipment
    • Locker rooms
    • Spa/Wellness packages
    • Swimming pool
    • Bicycle rental
    • Water sports facilities on site
    • Private beach area
    • Bike tours
    • Horseback riding
    • Hot spring bath
    • Fitness classes
    • Badminton equipment
    • Steam room
    • Fitness
    • Spa lounge/Relaxation area

  • Guests staying at Complex Europe can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Buffet
    • À la carte
    • Breakfast to go

  • Room options at Complex Europe include:

    • Double
    • Triple
    • Quad
    • Villa

  • Complex Europe has 1 restaurant:

    • Restaurant-EUROPE

  • Complex Europe is 0.9 miles from the center of Dolna Banya. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Complex Europe is popular with guests booking family stays.

  • Check-in at Complex Europe is from 2:00 PM, and check-out is until 11:00 AM.