• Apartments
  • Kitchen
  • Mountain view
  • Garden
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
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Located in Bansko, at the foot of the Pirin Mountain, The Balkan Jewel Resort, Trademark Collection by Wyndham overlooks the Ian Woosnam golf course. It offers apartments, studios and chalets with comfortable seating areas and parquet floors. WiFi is available for free in all areas. Free private parking is provided on site. Located in Razlog Valley and surrounded by the Pirin, Rila and Rhodopes mountains, the accommodations units feature fully-equipped kitchens, flat-screen cable TV sets, a telephone and an iron. Slippers and bathrobes are available at extra charge, while a DVD player and a tea/coffee maker can be provided on request. Most of the apartments also have a fireplace or a balcony. Guests can make use of the book libraries offered at The Balkan Jewel Resort, Trademark Collection by Wyndham. The Balkan Jewel Resort, Trademark Collection by Wyndham has a lobby bar, a restaurant, a small and cozy relax zone, a fitness center, a a small indoor heated pool, an indoor hot tub and a seasonal outdoor swimming pool. It also offers playing areas for children, indoor and outdoor kids club, animation for kids and a games room. Car rental and ski equipment hire services are available at the property. Conference facilities for up to 250 guests are also at guests disposal. The hotel offers mountain bicycles at an extra charge and other activities such as horse riding, rafting, quad bikes and excursions. Free scheduled shuttle services to Bansko, the Gondola Ski Elevator, to Razlog and the Pirin Golf Club are offered.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Trademark
Hotel chain/brand
Trademark

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Vegetarian, Gluten-free, Buffet

Free Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
3 twin beds
and
1 sofa bed
4 twin beds
and
1 sofa bed
4 twin beds
and
1 sofa bed
4 twin beds
and
1 sofa bed
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.1
Facilities
8.0
Cleanliness
8.3
Comfort
8.4
Value for money
8.1
Location
8.3
Free WiFi
7.5
Low score for Bansko
Select topics to read reviews:

See what guests loved the most:

  • Nikolay100
    Bulgaria Bulgaria
    Good hotel with very spacious apartments. The breakfast was nice with a good variety of food. The SPA was good as well.
  • Цветомир
    Bulgaria Bulgaria
    Staff is very friendly. People with children will enjoy the nice playground and the hotel seems to be pet friendly as well. Spa is okay, though if there are a lot of guests it does get a bit cramped. Food quality was nice. Our room had a bigger...
  • Carlos
    Spain Spain
    The hotel and ski area facilities, the hotel staff particularly Polly who was so friendly and polite with us. Breakfast was absolutely brilliant and the attention and service were excellent. The hotel facilities and room were completely spotless...

Managed by Balkan Jewel Resort & Chalets

Company review score: 8.2Based on 4,319,046 reviews from 6675 properties
6675 managed properties

Property info

Set against the dramatic scenery of the Razlog Valley with it's three stunning mountain ranges, the Balkan Jewel Resort is a year-round destination. The newly extended restaurant with its panoramic windows offers a delicious selection of local and International cuisine. There is a beautiful aquarium with live corals and fish and a brand new indoor pool.

Neighborhood info

This idyllic property is ideally situated for access to Bansko, Bulgaria's largest ski resort and the exclusive Pirin Golf Course. For outdoor enthusiasts, the mountainous Razlog Valley is the ideal backdrop to walking, horse riding, biking and river rafting. Cultural attractions include the famous Rila Monastery, the ancient town of Blagoevgrad, the hot mineral baths at Bania and the spectacular Yagodinska Cave.

Languages Spoken

Bulgarian,Greek,English

Area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Balkan Jewel Resort, Trademark Collection by Wyndham
Great facilities! Review score, 8

Most popular amenities
  • 2 swimming pools
  • Spa
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Airport shuttle
  • Fitness center
  • Bar
Parking
Free public parking is available on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Refrigerator
  • Kitchenette
Bedroom
  • Linens
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Living Area
  • Dining area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hardwood or parquet floors
  • Carpeted
  • Fan
  • Ironing facilities
  • Iron
Pets
Pets are allowed on request. Charges may apply.
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Common Areas
  • Shared lounge/TV area
  • Game room
2 swimming pools
Pool 1 – indoor
  • Open all year
  • All ages welcome
Pool 2 – outdoor
  • Seasonal
  • All ages welcome
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Solarium
    Additional charge
  • Fitness center
  • Sauna
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Special diet meals (on request)
  • Snack bar
  • Packed lunches
  • Breakfast in the room
  • Bar
  • Room service
  • Tea/Coffee maker
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage
  • Horseback riding
    Additional chargeOff-site
  • Cycling
  • Hiking
    Additional charge
  • Canoeing
    Additional chargeOff-site
  • Ping-pong
  • Pool table
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
Services & Extras
  • Executive lounge access
  • Wake-up service
Outdoor & View
  • Landmark view
  • Mountain view
  • View
Building Characteristics
  • Private apartment in building
  • Semi-detached
Transportation
  • Bicycle rental
    Additional charge
  • Shuttle service
  • Car rental
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Evening entertainment
  • Books, DVDs or music for children
  • Kids' club
  • Board games/puzzles
  • Playground
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
Miscellaneous
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
Languages Spoken
  • Bulgarian
  • Greek
  • English

House rules

The Balkan Jewel Resort, Trademark Collection by Wyndham takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

From 9:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Maestro Mastercard Visa UnionPay credit card Cash is not accepted The Balkan Jewel Resort, Trademark Collection by Wyndham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Quiet hours

Guests need be quiet between 10:00 PM and 8:00 AM.

Pets

Pets are allowed on request. Charges may apply.

The fine print
Must-know information for guests at this property

Please note:

- There is a NON-HEATED CONNECTION between the accommodations houses at the resort.

- Apartments with balcony, terrace or fireplace and disability-friendly apartments are available on request only and must be confirmed by the hotel.

Please note that additional fees apply for massages. Please contact the property directly for further information using the details found on the booking confirmation.

Please note that children up to 11.99 years of age included are granted discounts for breakfast and dinners.

Please be advised that only hotel guests are permitted on the premises and to use the hotel facilities.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Balkan Jewel Resort, Trademark Collection by Wyndham of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Quiet hours are between 22:00:00 and 08:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about The Balkan Jewel Resort, Trademark Collection by Wyndham

  • The Balkan Jewel Resort, Trademark Collection by Wyndham offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Fishing
    • Canoeing
    • Golf course (within 2 miles)
    • Solarium
    • Evening entertainment
    • Kids' club
    • Horseback riding
    • Walking tours
    • Swimming pool
    • Locker rooms
    • Bicycle rental
    • Themed dinners
    • Beauty services
    • Movie nights
    • Facial treatments
    • Live music/Performance
    • Body treatments
    • Bike tours
    • Body scrub
    • Live sports events (broadcast)
    • Body wrap
    • Tour or class about local culture
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness

  • The Balkan Jewel Resort, Trademark Collection by Wyndham is 3.7 miles from the center of Bansko. All distances are measured in straight lines. Actual travel distances may vary.

  • The Balkan Jewel Resort, Trademark Collection by Wyndham has 1 restaurant:

    • Restaurant #1

  • The prices at The Balkan Jewel Resort, Trademark Collection by Wyndham may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at The Balkan Jewel Resort, Trademark Collection by Wyndham can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Vegetarian
    • Gluten-free
    • Buffet

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Balkan Jewel Resort, Trademark Collection by Wyndham on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at The Balkan Jewel Resort, Trademark Collection by Wyndham is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, The Balkan Jewel Resort, Trademark Collection by Wyndham is popular with guests booking family stays.