Please note that Smartflats has no reception on-site. In order to check in, guests need to bring the access codes they receive from the accommodation by e-mail on their arrival day.

Guests have access to the Smartflats Lounge at ue du Marché au Charbon 9 - 1000 Brussels.

Cleaning costs are included in the price of the stay. However, please note that if the accommodation is left in an excessive state of dirtiness the property will charge an additional cleaning fee.

Please note that in case of damage, an extra fee will be charged. Please note that hosting a party, smoking and/or bringing pets is not allowed, otherwise an extra fee is charged for compensation.

Sofa Bed Policy: Please note that the sofa bed is only prepared when the maximum capacity of the flat or maximum capacity minus 1 person is reached. In other cases, the sofa bed is upon request when booking and at an extra cost of EUR 25 per stay.

We clean before and after your stay. In the meantime, this is your home. Take care of it. We do not change towels or sheets during your stay, unless your stay exceeds 5 nights.

You can request additional cleaning for an additional fee (18-54€ depending on the type of flat).

This is a non-smoking accommodation.

Parties/events are not permitted.

Guests should avoid making noise between 23:00 and 07:00.

Pets are not allowed in the property.

A lift is available in the building. We can therefore accept people with reduced mobility.

The residence is located in a central and lively nightlife area.

Du må kunne vise frem legitimasjon og betalingskort når du sjekker inn. Har du spesielle ønsker, imøtekommes disse så langt det er mulig ved innsjekking. Merk at ikke alle ønsker nødvendigvis kan innfris, og at de kan koste ekstra.

Vennligst gi beskjed til Smartflats City - Manneken Pis om forventet ankomsttid på forhånd. Du kan notere dette i kommentarfeltet når du booker, eller kontakte overnattingsstedet direkte via kontaktopplysningene du finner i bookingbekreftelsen.

Dette overnattingsstedet tar ikke imot utdrikningslag eller lignende grupper og tilstelninger.

Det skal være stille mellom kl. 23:00:00 og 07:00:00.

Gjester under 18 år kan kun sjekke inn med en forelder eller foresatt.

Du må betale et depositum på € 150. Overnattingsstedet reserverer dette beløpet dager før ankomst. Dette må betales med kort. Du bør få tilbake depositumet innen 7 dager etter utsjekking. Depositumet ditt tilbakebetales i sin helhet via betalingskort etter at overnattingsstedet er sjekket for skader.