Please note that Smartflats has no reception on-site. In order to check in, guests need to bring the access codes they receive from the accommodation by e-mail on their arrival day.

Guests have access to the Smartflats Lounge at ue du Marché au Charbon 9 - 1000 Brussels.

Cleaning costs are included in the price of the stay. However, please note that if the accommodation is left in an excessive state of dirtiness the property will charge an additional cleaning fee.

Please note that in case of damage, an extra fee will be charged. Please note that hosting a party, smoking and/or bringing pets is not allowed, otherwise an extra fee is charged for compensation.

Sofa Bed Policy: Please note that the sofa bed is only prepared when the maximum capacity of the flat or maximum capacity minus 1 person is reached. In other cases, the sofa bed is upon request when booking and at an extra cost of EUR 25 per stay.

We clean before and after your stay. In the meantime, this is your home. Take care of it. We do not change towels or sheets during your stay, unless your stay exceeds 5 nights.

You can request additional cleaning for an additional fee (18-54€ depending on the type of flat).

This is a non-smoking accommodation.

Parties/events are not permitted.

Guests should avoid making noise between 23:00 and 07:00.

Pets are not allowed in the property.

A lift is available in the building. We can therefore accept people with reduced mobility.

The residence is located in a central and lively nightlife area.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Smartflats City - Manneken Pis con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

No se puede hacer ruido de 23:00:00 a 07:00:00.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

Se pide un depósito por daños de € 150. El alojamiento realizará el cargo días antes de la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.