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Close to our function address and the breakfast area was...
Close to our function address and the breakfast area was clean. The staff at desk ok but used self check as directed which I found a bit impersonal. No extra pillows in room cupboard and no hand towel. No cold water in fridge which would have been nice on arrival.
Kerry
Australia
2.0
Scored 2.0
Never go to blacktown tavern.
Never go to blacktown tavern. It's a waste of money and time. If u want to get sick than go there. I vomited whole nite because the cattle had black fungus in it. Health and safety is a risk. U pay for hotel and on hot day air-conditioning is not working. U get told by the duty manager off the air-conditioning n open all windows n sleep. No one talks about fixing anything.
kamal
Australia
2.0
Scored 2.0
The receptionist are not that friendly and doesn't attend to...
The receptionist are not that friendly and doesn't attend to customers query specially when it comes to refunds. We have been calling them and was told that they will ring us back once the manager is in but no call received. It is so frustrating. The hotel quality is so low, so dirty and locks are not working, paints chipped and trash underneath the bed.
Aileen
New Zealand
10
Scored 10
i staayed at a couple different hotels on our 10daytrip to...
i staayed at a couple different hotels on our 10daytrip to Sydney and this one was by far the best stay i loved the breakfast buffet but the flow of grabbing your own food could do with adjusting but the food was great the staff were lovely and to top it off workers club next door if you like a bit of a drink and a gamble
Rebekah
Australia
6.0
Scored 6.0
The staff could have been a bit more helpful and a bit...
The staff could have been a bit more helpful and a bit friendlier, the hotel really needs an upgrade, the breakfast menu really needs upgrading and they need more than one person in the kitchen and they need to upgrade the machines as some didn’t even work.
They need to put soundproof the windows as every bit of outside noise can be heard at all times of the day and night.
Darren
Australia
8.0
Scored 8.0
The hotel is within walking distance of Blacktown shopping...
The hotel is within walking distance of Blacktown shopping and rail.
Excellent parking on site and good pub meals with bottle shop.
If you want to stay in Western Sydney, Blacktown Hotel is worthy of consideration.
Great location not far from M4 exit, it’s near to Sky Drive-in cinema as well. So basically it’s perfect for date night out. The hotel decoration was fun and colourful, so is our room. It’s beyond our expectation that the room was big, with sofa and small kitchenette. The kitchenette has microwave, toaster, jug, mini bar with choices of drink even wine! The mounted TV even a bit annoying at the beginning but so good cause it can be moved towards our bed. Bathroom was big and clean.
The Hotel was very nicely set out. The staff on front desk were wonderful and extremely friendly and quick acknowledgement when you entered hotel.
The bar service was quick and greatly priced.
The rooms were exceptional. The beds were like a cloud to sleep on. The rooms were so so quiet that you got a great nights sleep. The Breakfast was amazing.
There was a drive in out the back. Wow.
We enjoyed all our meals at the Blacktown Tavern (Sportsman's Hotel) on the same property. Unfortunately, we decided to depart one day early due to the extreme weather event in SW Sydney (early July 2022). We were pleasantly surprised to be offered a refund for our remaining night (thank you Debbie).
l had the chicken parmesan for dinner, and it was amazing l would recommend eating at the hotel and staying there because the staff are so friendly and welcoming to me. and the room was so nice and clean, and the bed was so comfortable. Thank you so much Blacktown tavern. well done.
close to Blacktown connected to the Blacktown Workers which was a big plus. Great staff and facilities, washing and drying facilities, Mecca’s next door and 7/11 just up the road. Smaoll centre about 700m up the road busses at the front door on the hour to Blacktown.
Our first time there, we usually stay at the Travelodge, and with all the facilities available it was very good. The 24 hour reception, room service are valued commodities at our age and they were gratefully appreciated.
Stayed when attending Sydney Motorsport Park with a large group of friends (18), the restaurant was able to easily accommodate the group and as usual the meals were great. Room was comfortable and quite.
good size room with all amentities needed (even foxtel). Hotel is in a quiet location. All staff that we came into contact with were very pleasant and their customer service was a high standard.
Staff from reception to cleaners were friendly and attentive.
Hotel was in a convenient location and close to Western Sydney's main highway arterials.
Room was basic and relatively clean.
what I liked about the Mercure Blacktown great location &how the workers club next door for a night out & MacDonald’s close by & breakfast was very nice for the price
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