8440 Freeport Parkway, Irving, TX 75063, United States of America
#40 of 86 hotels in Irving
Guests' ChoiceBased on 225 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.5
Staff
8.3
Value for money
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Frank
United States of AmericaI thought it was very expensive for what u got. There were no perks. And staff was pretty good
I like the location and the room was nice and comfortable
Stayed in April 2024
Reviewed: November 1, 2023
Anniem81
United KingdomCouldn't find the shuttle at DFW. Check in took a long time.
Good location for airport. Beautiful public areas and outdoor pool. Little shop in lobby. Great hot buffet breakfast and lovely staff. Nice spacious room with balcony.
Stayed in September 2023
Reviewed: October 8, 2023
Horace
United States of AmericaTransport to airport
Stayed in October 2023
Reviewed: September 16, 2023
John
United KingdomNothing really
The facilities were pretty good
Stayed in September 2023
Reviewed: April 15, 2023
Stephen
CanadaThe service and available food selection at the restaurant left alot to be desired. Very, very poor. Not representative of Marriott.
Stayed in March 2023
Reviewed: April 5, 2023
Dana
United States of AmericaUnfortunately it took an hour and 3phone calls for the shuttle to finally pick us up. Other hotel shuttles passed us 2-3times while waiting.
Clean and comfortable rooms. Connecting rooms were a plus since traveling with kids. Tasty food at the hotel restaurant.
Stayed in April 2023
Reviewed: March 28, 2023
Donna
United States of AmericaNo coffee in the room
Did not have time for breakfast
Stayed in March 2023
Reviewed: March 19, 2023
Cordoba
ArgentinaI liked most of it, but there was no one in the entrance to help guests with their luggage, many people was carrying just their carry on but I arrived with 3 cases of luggage by myself and couldn’t even move them, I had to ask for someone to do it for me and it was actually someone working in front desk was nobody working exclusively in the entrance with the guests, same thing in the morning when I needed to get them from my room to the lobby floor.
it was beautiful
Stayed in March 2023
Reviewed: December 24, 2022
Richard
United States of AmericaHad to pay for coffee and breakfast. with the price of the hotel that should have been included.
very nice, clean and comfy.
Stayed in December 2022
Reviewed: December 20, 2022
Kemi
Nigeriathe food and the receptionist
the staff was excellent at the reception
Stayed in December 2022
Reviewed: December 10, 2022
Greg
United States of AmericaPrices were misrepresented. Paid quite a bit more than what was advertised. Even had to pay to park on site.
Stayed in December 2022
Reviewed: October 10, 2022
Brad
United States of Americaparking
location and bar
Stayed in October 2022
Reviewed: August 22, 2022
Belen
MexicoMany flights were cancelled and the hotel was short in staff to recieve so many people. the main issue was in the restaurant where they had to limit service to only take away.
Super close to the airport, the rooms are ample and clean. There is a restaurant and a 24hr pantry to buy things. the personnel was helpful.
Stayed in August 2022
Reviewed: August 1, 2022
Jenny
CanadaShuttle is only every half an hour
Close to airport
Stayed in July 2022
Reviewed: June 6, 2022
Jk
United States of AmericaCheck-in line inordinately long due to flight cancellations at DFW.
Stayed in June 2022
Reviewed: March 3, 2022
Troy
United States of AmericaThe toilet was hooked up to hot water .... very odd experience! Shower was luke warm... crossed pipes???
Clean, comfortable.
Stayed in March 2022
Reviewed: February 18, 2022
Denise
United States of AmericaModern up to date and very clean. The beds were perfect and so were the pillows! My favorite thing was the bathroom faucet! Loved it. It fit the whole vibe of the room. I was only there for a few hours, but the hotel did not disappoint.
Stayed in February 2022
Reviewed: February 11, 2022
Jose
MexicoPillows a bit too soft. Check-inn had a lot of issues and took a while.
Clean renovated hotel, good staff attention. Free shuttle to DFW and good breakfast.
Stayed in February 2022
Reviewed: January 3, 2022
Nailah
United States of AmericaMy room had a draft coming in through the balcony door which made it hard to warm the room, it was 25 degrees outside at night. I complained to the front desk and they stated someone would come take a look at the door but no one ever came. Also, the shower water takes a while to warm up.
The property was in good distance from everything and the 24hr shuttle is very convenient.
Stayed in January 2022
Reviewed: November 25, 2021
Amanda
CanadaBeautiful hotel. Clean, comfortable and great service from staff.
Stayed in November 2021
Reviewed: November 6, 2021
Jermaine
United States of AmericaFinding a parking space was terrible
Beautiful facility
Stayed in October 2021
Reviewed: October 13, 2021
Brad
United States of AmericaNa
Location
Stayed in October 2021
Reviewed: August 9, 2021
Christine
MexicoMore options for restaurants
Close to airport
Stayed in June 2021
Reviewed: June 21, 2021
Perez
United States of AmericaI booked online and according to my confirmation my total cost should of been $289.76 for both nights. I reserved the room with my USAA DEBIT card and it shows $144.87 pending on it. And on my other credit card that I checked in with I was charged $645.46. Still pending as well. Hopefully everything drops and ends up getting charged correctly. On the the charge of $645.46 I was for 2 rooms originally given room #509 then switched to #401 other than that the stay was great. Just hope all the charges clear up. Kinda messed up my spending for the weekend since almost $800 was in pending. I had to wait on buying my grandson gifts for his 2nd bday.
The shower was amazing. The bed and pillows were so soft and cozy.. Our room had a patio we sat out there and just watched the planes go by. It was nice.
Stayed in June 2021
Torre San Giovanni Ugento, Italy
Pacific Grove, USA
Corpus Christi, USA
Cluj-Napoca, Romania
Leogang, Austria
Trincomalee, Sri Lanka
Ambleside, UK
Florence, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content