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The renovated, family-run Hotel Excelsior is located in the center of Zermatt. All rooms offer panoramic views of local mountains and free Wi-Fi internet access. French and Swiss cuisine is served in the La Ferme restaurant with a summer terrace. The Excelsior hotel is 1312 feet away from the stations of the Gornergratbahn and the Sunnegga Express funicular.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.4

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
2 twin beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.9
Comfort
8.9
Value for money
8.4
Location
9.4
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Carrie
    Belgium Belgium
    Breakfast was good, the staff was nice, and the hotel is walking distance to everything in Zermatt (restaurants, shopping, train station, etc.). We'd stay here again.
  • Carrie
    Belgium Belgium
    The hotel is close / walking distance to everything, which was very convenient and nice to have. It's a very short walk. Our room had a lovely balcony with a view of the Matterhorn. It was gorgeous and we didn't have any noise issues at night. The...
  • Tatevik
    Armenia Armenia
    We had a very pleasant and comfortable stay at Hotel Excelsior in December 2023. The location is convenient, 10 minutes walk from the train station. Comfortable spacious room with all the amenities needed, helpful staff and great breakfast made...

Hotel area info

Restaurants
3 Restaurants On Site

  • Restaurant Luna
    • Cuisine
      Italian • Steakhouse • Local
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian
  • Restaurant La Ferme
    • Cuisine
      Italian • Steakhouse • Local
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian
  • Pergola
    • Cuisine
      Italian • Steakhouse • Local
    • Dietary options
      Vegetarian

Amenities of Hotel Excelsior
Great facilities! Review score, 8.4

Most popular amenities
  • Free WiFi
  • Family rooms
  • 3 restaurants
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Cycling
  • Hiking
  • Skiing
Living Area
  • Desk
Media & Technology
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Baggage storage
  • Wake-up service
  • Packed lunches
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
  • Wake-up service/Alarm clock
  • Room service
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Convenience store on site
  • Smoke-free property
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • German
  • English
  • French

House rules

Hotel Excelsior takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 5 years
Extra bed upon request
Free
6+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa Reka-Check JCB Diners Club American Express Cash Hotel Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note:

Zermatt is a car-free resort. Cars can be parked at the nearby town of Täsch (at a cost), where there is a regular train service running to Zermatt.

FAQs about Hotel Excelsior

  • Hotel Excelsior is 650 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Excelsior offers the following activities/services (charges may apply):

    • Cycling
    • Hiking
    • Skiing

  • Guests staying at Hotel Excelsior can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Hotel Excelsior is from 3:00 PM, and check-out is until 11:00 AM.

  • Hotel Excelsior has 3 restaurants:

    • Restaurant La Ferme
    • Restaurant Luna
    • Pergola

  • Room options at Hotel Excelsior include:

    • Single
    • Double
    • Suite
    • Twin/Double

  • The prices at Hotel Excelsior may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.